Platform
One operational backbone.
Tenants, properties, assets, maintenance, compliance, documents and reporting on a single record. Not a patchwork of CRMs, job tools and shared drives.
Pending requests
6
awaiting convert
Jobs in progress
9
field today
Open findings
2
need verify
Today
View allCold room leak
North · Kitchen · A. Chen
HVAC filter 600
Harbour · Plant · J. Patel
On shift
A. Chen
J. Patel
Commercial-grade, not a custom build
FacilCore is a production platform that supports multiple clients and sites and is built to operate at scale. It is not a prototype, and not a one-off build for a single customer.
- A hosted service: you receive a right to access and use the platform, not a copy to maintain.
- Centralised updates, so improvements reach every client and site at once.
- Modular and extensible, with configurable workflows by industry or use case.
Built for the field as well as the office
The platform follows a mobile-first design approach, and field work does not stop when connectivity does.
- Mobile-first design across the platform, for site staff, contractors and tenants.
- Jobs carry full location context and are geo-cached on device.
- Work completed offline synchronises automatically once connectivity returns.
Twelve modules, one record
Each module covers a functional domain of the operation, and all of them share the same backbone.
Tenant and Occupancy Management
Which organisation occupies which site, who the people are, and how they raise work against their own tenancy.
Learn moreProperty and Site Management
Company, site and facility in one tree. Jobs, assets and requests inherit that place instead of a typed address.
Learn moreAsset and Equipment Management
A live register of plant and equipment, grouped and pinned to a site and facility, so every job knows what it is working on.
Learn moreMaintenance and Work Orders
Reactive jobs with a real status path, plus a field today queue so technicians commence, complete and attach evidence on site.
Learn moreCompliance and Governance
Inspection runs from a template, scored on the floor, with findings that must be rectified and verified. Evidence stays on the run.
Learn moreDocument Management
A register of procedures, certificates and safety sheets, each tied to a site or asset, with a current version.
Learn moreRoles, Permissions and Audit
Office can run the estate. Field can only work assigned jobs. One client cannot see another. Every status change has a name.
Learn moreDashboards and Reporting
Counts taken from the same jobs, requests and inspections, sliced by status and site, not rebuilt in a spreadsheet.
Learn moreMetering and Billing
Time and cost recorded on the job, then summarised by site. Reads and allocations where you meter utilities.
Learn moreInventory and Procurement
Stock on the site, a product used when a job closes, and a purchase request when the shelf is empty.
Learn moreSupport and Ticketing
Inbound requests from staff or occupants, triaged in a queue, then converted into a real job on the site.
Learn moreCommunication and Notifications
Notes on the request or job, and notices when status changes or an inspection finding is opened.
Learn moreArchitecture principles
Designed for multi-client operation.
The design principles behind the platform are the ones a hosting business actually needs.
Multi-tenant by design
Built from the start to run multiple clients and sites on one platform, with tenant context enforced on every request.
Asset-first data model
Tenants, jobs, compliance and documents all connect through the assets and sites they belong to, so context is never lost.
Audit-friendly structures
Actions are logged and records retain their history, so the account of what happened is a property of the data itself.
White-label and branding
The platform supports branding and white-label presentation, so partners can deliver it to their market as their own product while the underlying platform stays consistent and centrally maintained.
- Branding options at the platform level for white-label delivery.
- Configurable workflows and reporting for different industries and use cases.
- ESG and sustainability reporting support, with future integrations in the platform design.
Walk through the platform with us.
See the backbone, the modules and the governance model, scoped to how your organisation would run it.