Modules / Communication and Notifications
Communication and Notifications
Notes on the request or job, and notices when status changes or an inspection finding is opened.
On J-5521
Office: R-188 converted and dispatched.
A. Chen: Commenced. Photo on the job.
Notice sent to requester
The update is in a text to the duty manager. The next shift cannot see it. The requester still thinks nobody came.
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Write on the record Job notes
Comments sit on the request or the job. The conversation is not a side channel.
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Tell the requester it moved Status notice
When a request is converted, or a job is dispatched or completed, the people on that record can be notified.
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Flag a finding or an overdue task Exception notice
Open findings and overdue scheduled work can raise a notice to the office role that owns them.
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Let each user quiet the noise Preferences
A user can choose which of those events they hear, from one place.
Communication is a field on the work. A note is on the job. A notice fires because a status changed or a finding opened. There is no second inbox to reconcile with the queue.
Also used in Aged Care , Hospitality .
See this function in a walkthrough.
Request, job, field today, inspection, register.